What Data We Collect and Why
When you open an account with us, we collect the information needed to verify your identity, process your transactions and provide customer support. This includes your name, email address, phone number and payment identifiers linked to DANA, OVO, GoPay or QRIS. We also log device type,
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IP address and session activity to detect unauthorised access. We do not sell your data to third parties, and we share it only with payment processors and fraud-prevention partners where strictly necessary. Access to your data and eligibility for certain account features depends on local law.
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Data we collect is stored on servers with encryption at rest and in transit, and our retention policy means inactive account records are reviewed after 24 months.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.